{"id":572,"date":"2025-05-06T11:11:20","date_gmt":"2025-05-06T15:11:20","guid":{"rendered":"https:\/\/fiveguysentstg.wpenginepowered.com\/?page_id=572"},"modified":"2025-10-02T22:09:49","modified_gmt":"2025-10-02T20:09:49","slug":"support-hub","status":"publish","type":"page","link":"https:\/\/www.fiveguys.de\/en\/support-hub\/","title":{"rendered":"Support Hub"},"content":{"rendered":"\n<div class=\"hero-page-banner-block wp-block-five-guys-blocks-hero-page-banner\" data-comname=\"hero-page-banner\">\n    <header \n        class=\"hero-page-banner section--has-paper-border\"\n        style=\"background-image: url(https:\/\/www.fiveguys.de\/wp-content\/themes\/five-guys\/assets\/img\/backgrounds\/hero-bkg-pattern.jpg); background-size: cover; background-position: center;\"\n        data-featured-image=\"\"\n        data-random-border-width=\"98rem\"\n    >\n        <div class=\"wrap wrap--wide\">\n                            <h1>support Hub<\/h1>\n                        \n                            <p>This is your one-stop spot for Five Guys updates and customer support.<\/p>\n                    <\/div>\n    <\/header>\n<\/div>\n\n\n\n<section class=\"section section--column-page-cards section--small color-option-1\" data-random-border-width=\"98rem\" data-comname=\"section-grid-cta-cards\"><div class=\"wrap wrap--normal\">\n<div class=\"l-columns l-columns--2 l-columns--gap-normal l-columns--align-normal\">\n<div class=\"l-column-item\">\n<div class=\"card-menu-category\" data-thru-link=\"\"><div class=\"card-menu-category-inner\"><div class=\"card-menu-category-content\">\n<h3 class=\"wp-block-heading has-text-align-center\">Contact Us<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Questions? Feedback? We\u2019d love to hear from you.\u2028<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.de\/support-hub\/contact-us\/\">Get in touch<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"l-column-item\">\n<div class=\"card-menu-category\" data-thru-link=\"\"><div class=\"card-menu-category-inner\"><div class=\"card-menu-category-content\">\n<h3 class=\"wp-block-heading has-text-align-center\">FAQS<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Got questions? We\u2019ve got you.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.de\/support-hub\/faqs\/\">see all faqs<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"l-column-item\">\n<div class=\"card-menu-category\" data-thru-link=\"\"><div class=\"card-menu-category-inner\"><div class=\"card-menu-category-content\">\n<h3 class=\"wp-block-heading has-text-align-center\">Press And Media<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Get brand assets and press info here.\u2028<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.de\/hot-off-the-press\/\">press and media<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"l-column-item\">\n<div class=\"card-menu-category\" data-thru-link=\"\"><div class=\"card-menu-category-inner\"><div class=\"card-menu-category-content\">\n<h3 class=\"wp-block-heading has-text-align-center\">Five Guys Updates<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Sign up for text and email updates.\u2028<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.de\/newsletter\/\">five guys updates<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"section section--content section--medium color-option-1 section--has-paper-border is-style-default\" data-random-border-width=\"98rem\" data-comname=\"section-content\"><div class=\"wrap wrap--limited\">\n<header class=\"section-header section-header--limited\">\n<h3 class=\"wp-block-heading\">Most Popular Questions<\/h3>\n<\/header>\n\n\n\n<div class=\"content-stack\">\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Contact Us, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Can I send you a great photo I have of Five Guys or my visit?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Absolutely! We love to see our customers enjoying our food.\n\nSimply tag us in a social media post. We are on Instagram, TikTok and Facebook.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">How can I fill out a customer survey?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    How do I contact the Five Guys Head Office in Germany?\n\nGet in touch with the team by submitting a feedback ticket to our Contact Page under \u2018Customer Feedback\u2019. A member of the team will be in touch as soon as possible.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n<\/div>\n\n\n\n<footer class=\"section-footer section-header--limited\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.de\/support-hub\/faqs\/\">SEE ALL FAQS<\/a><\/div>\n<\/div>\n<\/footer>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-572","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Hub | Five Guys<\/title>\n<meta name=\"description\" content=\"Find answers to common questions, contact customer support, access press info, or learn about franchising and real estate opportunities with Five Guys.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support Hub | Five Guys\" \/>\n<meta property=\"og:description\" content=\"Find answers to common questions, contact customer support, access press info, or learn about franchising and real estate opportunities with Five Guys.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fiveguys.de\/en\/support-hub\/\" \/>\n<meta property=\"og:site_name\" content=\"Five Guys\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fiveguys\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-02T20:09:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@FiveGuys\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/support-hub\\\/\",\"url\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/support-hub\\\/\",\"name\":\"Support Hub | Five Guys\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/#website\"},\"datePublished\":\"2025-05-06T15:11:20+00:00\",\"dateModified\":\"2025-10-02T20:09:49+00:00\",\"description\":\"Find answers to common questions, contact customer support, access press info, or learn about franchising and real estate opportunities with Five Guys.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/support-hub\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/support-hub\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/support-hub\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support Hub\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.fiveguys.de\\\/en\\\/\",\"name\":\"Five Guys\",\"description\":\"Fresh Burgers, Fries, Shakes &amp; 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